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Delivery Rates


Essential Mall offers Free or flat rate delivery rates. Please check product page for delivery rates.

Tracking Your Package


You will be notified via your email of what delivery company has been used and your parcel tracking details. You can also check your Essential Mall account any time to find out the progress and delivery details of your order.

Undeliverable Packages


On rare occasions packages are returned to us as undeliverable. When that happens we issue a full refund automatically (excluding shipping charges). We are unable to re-ship orders that are returned to us as undeliverable, but a brand new order can be placed again.

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